Privacy Policy

Information We Collect

We collect information you provide directly to us when you tour the club, request a guest pass, fill out a contact form, become a member, or use our training services. This typically includes name, email, phone number, address, billing information, health and fitness history, and goals you share with us.

How We Use Your Information

We use the information you give us to:

• Schedule tours, training sessions, and assessments.
• Design programs around your goals and physical history.
• Process membership billing and personal training payments.
• Communicate with you about your account, scheduling, and the club.
• Comply with legal requirements and respond to lawful requests.

Health Information

Information about your health history, biomarkers, or training is treated as confidential. It is used by our coaching and Longevity Lab team to design appropriate programming and is not shared outside the club without your written consent, except as required by law.

Website Analytics

Our website uses standard analytics to understand how visitors find and use the site. We do not sell visitor data. We may use cookies for session management and analytics. You can disable cookies in your browser at any time.

Third-Party Services

We use MindBody for membership scheduling and billing. Their privacy practices govern data stored in their system. We do not share member data with marketing partners.

Your Rights

You may request a copy of the personal information we hold about you, request corrections, or request deletion of your account and associated data subject to our record-retention obligations. Contact us at the address below.

Contact

Privacy questions can be sent to info@willowbendfitnessclub.com or by mail to:
Willow Bend Fitness Club
2500 Dallas Pkwy #111
Plano, TX 75093